I’ve signed up for a Vivint home security or Vivint Smart Home system—now what?
Once you’ve signed up for your own personalized Vivint package, it’s time to think about installation. Fortunately, with Vivint, it couldn’t be easier.
The first step in the Vivint installation process is to set up your online account. You can determine when you’d like to receive notifications from your tilt sensors, carbon monoxide detectors, cameras, and more. You can also set up preferences for your Vivint Element thermostat. That way, it can get right to work once it’s installed, monitoring your home’s temperature and humidity levels, maximizing your efficiency, and keeping your home cool and comfortable during those notorious Alabama heat waves.
Next, a Vivint customer service specialist will call to confirm your appointment and let you know what time your technician will be there to help you set up your system. Once your technician does arrive, they’ll complete a walkthrough of your home and make expert recommendations on where to place your motion sensors, security cameras, and any other equipment you’ve opted to include in your package. Our installation professionals will even explain how to use your key fob, automatic door locks, and other devices, as well as your Vivint Smart Hub and Vivint mobile app. They can even help you pair your Amazon Echo with your system for voice control. And the best part about the whole experience is that it’s free!*